Retry or finish the migration process after it was canceled
About this task
You can terminate the migration process on the new PC by:
Click
Cancel anytime after both the old and the new PCs have paired—on your new PC, the SupportAssist
Home page is displayed. On your old PC, click
Try Again on Data Assistant to restart the migration process from the beginning.
Click
Cancel anytime after data transfer has started from the old PC to the new PC after clicking
Migrate Now on the new PC—retry the migration from the details page without having to perform the initial steps to connect the two PCs again. However, if you completed the migration by clicking
OK or
Finish, start over from the beginning.
If the migration process had begun by clicking
Migrate Now, and then the migration is canceled on the new PC, a message to review the migration summary on the new PC is displayed on the old PC.
Steps
On the new PC, perform one of the following steps:
Click
OK to complete the migration. Relaunch the migration from the beginning if you want to retry migrating files and settings. For more information, see
Migrate and erase data from old PC.
Click
View details to review the files and settings that failed to migrate as the migration process was canceled. Viewing the details provides you an opportunity to retry the failed files or settings without starting from the beginning.
If you click
View details, perform one of the following steps:
Click
Retry to reattempt the migration of the files and settings that were skipped in the previous migration session. You can also change the selections of the files and settings you want to retry.
Click
Finish to complete the migration process if you do not want to retry the skipped files and settings.
If you clicked
Retry, migration is resumed and the progress status is displayed. For more information about end-to-end process of
Migrate, see
Migrate and erase data from old PC.
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