After data migration is complete, and you click
Erase This PC on your old PC, the Data Assistant runs the prechecks for erase. For more information, see
Prechecks for erase. Data Assistant uses the installed version of SupportAssist OS Recovery on your old PC. For more information, see
Dell SupportAssist OS Recovery.
Steps
If your PC supports
SupportAssist OS Recovery, the following message is displayed after you click
Erase This PC:
We're ready to reset this Dell PC. Click
Reboot to Begin Dell Reset to restart your PC and begin the reset process. If the PC does not restart automatically, see
Manual Reboot.
Figure 1. Rebooting PC to start Dell Reset in
Data Assistant
After the PC is rebooted, the
SupportAssist OS Recovery process for PC reset begins. Perform the following steps to continue with the reset process. Based on your PC configuration, the
SupportAssist OS Recovery tool suggests the recommended option for PC Reset.
Select
Reset to factory settings to reset your operating system and default applications to the state they were in when your PC was shipped from the Dell factory. For more information, see
Reset your computer.
Select
Reset and update to reset your PC, and update the operating system of your PC to the latest available version. This updates the operating system to a version that is more current than the operating system installed at the Dell factory. For more information, see
Resetting and updating your computer.
Figure 2. Selecting reset option
Select the terms and conditions, and click
NEXT.
Figure 3. Confirming your reset
The progress of the reset process and the estimated time for completion is displayed.
Figure 4. Reset and update in progress
Your old PC reboots few times to complete the erase and operating system recovery process.
Figure 5. PC reset in progress
After the PC reset or erase is completed, the PC automatically begins the operating system reinstallation, and the progress is displayed.
Figure 6. Operating system reinstallation in progress
After the process for reset and update is completed, reset successful message is displayed.
Click
SHUTDOWN to finish the reset process.
Figure 7. Reset process completed
Next steps
The following user who must use the fresh operating system can boot the computer, with the Windows setup process guiding them.
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