When multiple Windows user accounts are present on the old PC, Data Assistant prompts you to migrate all the accounts before erasing files and settings. This is to ensure that you do not lose your user accounts as a result of the erase process. If you do not need these user accounts, click
Proceed to move ahead with the migration process.
Figure 1. Multiple user accounts detected in Data Assistant
If you have multiple user accounts, it is recommended to migrate all the user accounts before starting the erase process.
Steps
Perform the following steps to assign administrator rights to other users:
On your new PC, click
Start > Settings > Accounts to open the user accounts on the PC.
Figure 2. Settings menu on your new PC
Click
Other users, and in the right pane, select the user, and click
Change account type.
In
Change account type list, select
Administrator, and click
OK.
NOTE: If the user is already an administrator, select the next user account.
Figure 3. Change user account type to
Administrator on your new PC
The user is assigned administrator rights.
Figure 4. User account changed to
Administrator on your new PC
Perform the following steps to switch user account and proceed with migration:
Right-click
Start or press Win+X on the keyboard, and go to
Shut down or sign out, and then click
Sign out. Sign in to the other user account. For example, Linda M.
Figure 5. Sign out from current user on your new PC
Launch
Dell Data Assistant.exe from the newly logged in account by searching in Windows search or by downloading Dell Data Assistant from
www.dell.com/DataAssistant.
Click
Migrate from this PC.
Figure 6. Dell Data Assistant welcome back page
Log in or create the corresponding user account on your new PC. For example, if your user account was Linda M on the old PC, you should log in to or create an account that is named Linda M on your new PC. Connect both the old and the new PCs, and migrate the user accounts from the old PC to the new PC using
Let me choose and select directory of the current user in
C:\Users\<user name>, and also selecting the desired settings. For more information about connecting both the old and the new PCs, see
Migrate and erase data from old PC.
Figure 7. Ensuring you are connected to the right user accounts
NOTE: You must sign in to each user account on the old and the new PC, and create multiple accounts on the new PC.
Also, if the account names on both the old and the new PCs do not match, for example, if the account name on the old PC is Linda M and the account name on the new PC is Alice, a warning is displayed, but you can choose to proceed if you know that you are migrating from the right account on the old PC to the right account on the new PC.
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