SupportAssist for Home PCs User’s Guide

SupportAssist periodically checks for updates and optimizes the performance of your PC. Depending on the service plan, you can perform the following optimizations:

• Check for updates—updates your software to resolve issues and increase stability.
• Scan hardware—scans your PC hardware to check for and resolve issues.
• Boost performance—frees up hard drive space, removes clutter, and improves performance with file optimization.
• Optimize performance—updates device settings to ensure that your network is efficient and reliable.
• Remove virus—isolates and removes the files that are infected by viruses and malware to keep your PC secure.

• If no issue is detected and if there are no updates, the success summary is displayed.
• If the scan fails, expand What happened to check the error description.
• If updates are detected during the scan, click View updates and install the required driver updates on the PC.
• If a virus or malware is detected during the scan, click View details and remove the affected files from your PC.