SupportAssist periodically checks for updates and optimizes the performance of your PC. Depending on the service plan, you can perform the following optimizations:
Check for updates—updates your software to resolve issues and increase stability.
Scan hardware—scans your PC hardware to check for and resolve issues.
Boost performance—frees up hard drive space, removes clutter, and improves performance with file optimization.
Optimize performance—updates device settings to ensure that your network is efficient and reliable.
Remove virus—isolates and removes the files that are infected by viruses and malware to keep your PC secure.
Steps
On the
Home page, click
Full system scan.
The
Run scans and optimizations page is displayed.
Select the scans that you want to run and click
Start.
Results
The PC is scanned for issues, and the result of the scan is displayed.
If no issue is detected and if there are no updates, the success summary is displayed.
If the scan fails, expand
What happened to check the error description.
If updates are detected during the scan, click
View updates and install the required driver updates on the PC.
If a virus or malware is detected during the scan, click
View details and remove the affected files from your PC.
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