SupportAssist for Business PCs Administrator Guide

New and enhanced features

• Ability to download and deploy SupportAssist without configuring the preferences.
• Ability to include SupportAssist as part of Dell Image Assist or Dell Ready Image.
• Ability to provide contact and shipping details for groups when alerts are forwarded to another solution with incomplete or no contact information.
• For PCs running SupportAssist for Business PCs version 3.6—validity of the remote optimization task is extended from 72 hours to 30 days.
  NOTE:For PCs running SupportAssist for Business PCs version 3.5 and earlier, the validity of the remote optimization task remains as 72 hours.
• Ability to select language preference while entering the primary and secondary contact information.
• Availability of new Dell library remediation scripts—BSOD Remediation and Thermal Optimization.
• Ability to automatically apply updates when a new version of the custom catalog is available.
• Ability to search for information about the PCs by using rules or PC identifiers.
• Performance improvements, security fixes, and bug fixes.