Scan hardware
About this task
SupportAssist scans your PC hardware to check for and detect any hardware issues.
NOTE:If you do not have administrator rights on the PC, the
Scan Hardware option is not enabled.
Steps
-
On the
Home page, click
Scan hardware.
The
Run scans and optimizations page is displayed.
-
Click
Start.
Results
The PC is scanned for hardware issues, and the result of the scan is displayed in the
Report summary section.
- If no issues are detected, the success summary is displayed.
- If issues are detected, you must create a support request.