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SupportAssist for Business PCs Administrator Guide

PDF

Boost performance

About this task

SupportAssist enables you to remotely boost the PC performance by freeing up hard drive space, removing clutter, and improving performance with file optimization.

The Boost performance tile on the Recommendations page the amount of cleanable disk space across PCs and the count of PCs that have not been tuned for performance. This information is available for 30, 60, or 90 days.

NOTE:For PCs running SupportAssist for Business PCs version 3.6 or earlier, the Clean files and Tune performance optimizations are displayed instead of Boost performance.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Recommendations.
    The Recommendations page is displayed.
  2. In the Boost performance tile, click View PCs.
    The Boost performance page is displayed.
  3. Select the PCs to boost the performance and click Run.

Results

The task is queued to run when the PCs are online and connected to Dell. You can monitor the progress in the Track other tasks section on the Recommendations page.

NOTE:To cancel the task, select Queued from the Status list, select the updates that you want to cancel, and then click Cancel. You cannot cancel tasks that are in progress.

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