Important notes
- There are chances that after the upgrade the device displays a black screen. You may reboot the device to boot it up correctly.
- If the thin client is registered in Wyse Management Suite group 1 and you set Wyse Management Suite group 2 token in group 1 policy, then the group 2 token is applied on GUI but the thin client will still be in group 1. You must reboot the thin client to change the thin client to Wyse Management Suite group 2.
NOTE:Dell Technologies recommends that you set a new ThinOS application package or a ThinOS firmware package in Group 1, so that thin client installs the package, and automatically reboots, and changes to Group 2.
- If the
Live Update option is disabled, the thin client cannot download and install any firmware or package until the next reboot. However, the firmware or packages are downloaded in the following scenarios even when the
Live Update option is disabled:
- When you register the thin client to Wyse Management Suite manually.
- When you power on the thin client from a power off state.
- When you change the Wyse Management Suite group.
- When you set a new firmware or an application package in Wyse Management Suite group 2 and then change the device from group 1 to group 2 before upgrading, the following two notifications are displayed:
- Wyse Management Suite server or group is changed. System is going to reboot to load full configuration. Press cancel in 60 seconds to prevent reboot.
- A new firmware or application is available, do you want to upgrade now or defer to the next reboot? The changes will automatically be applied in 120 seconds.
If you do not select an option, the thin client reboots after 60 seconds. After the reboot, the new application or firmware is installed and the thin client reboots again. The thin client will be in group 2 after the reboot.
- When a new firmware or an application notification is displayed on your thin client, clicking
Next Reboot will:
- Displays a notification if you have changed the Wyse Management Suite group and if the files are downloaded from the new group.
- Not display any notification if the new firmware or application is downloaded in the same group.
- Installs the firmware or package after a reboot.