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SupportAssist for Business PCs Administrator Guide

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Affected PCs

When you click a catalog name on the Catalog deployments page, the following details about the catalog are displayed on the Affected PCs page:

Table 1. Affected PCs When you click a catalog name on the Catalog deployments page, the following details about the catalog are displayed on the Affected PCs page:
Column Description
Service tag A unique five-to-seven digit-alphanumeric code which is found on a white bar-coded label affixed on your Dell PC or peripheral.
Asset tag Asset tag of the PC that helps to easily track and inventory the PC.
Hostname Unique hostname of the asset.
Site Name of the site selected for deployment.
Group Name of the group within a site selected for deployment.
Reboot required Displays if a PC restart is required after the PC updates.
Status The status of the catalog deployment. The status is categorized as follows:
  • Queued—when you deploy a catalog, the PC updates are queued to run when the PC is online and connected to Dell.
  • In progress—when the PC is online and connected to Dell, the catalog is deployed on the PC fleet and the In progress status is displayed.
  • Success—the catalog is successfully deployed to the PC.
  • Failed—the catalog deployment expired or failed. The catalog deployment expires if the catalog is not deployed to the PCs in 30 days. You can try redeploying the catalog.
After the catalogs are deployed, the status of deployment is also displayed on the Audit trail page. See Audit trail.
Reason Information about the catalog deployment.

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