Le damos la bienvenida
Le damos la bienvenida a Dell
Mi cuenta
- Realice pedidos rápida y fácilmente.
- Vea los pedidos y haga el seguimiento del estado del envío.
- Cree una lista de sus productos y acceda a ella
- Gestione sus sitios, productos y contactos a nivel de producto de Dell EMC con la administración de empresa.
SupportAssist for Home PCs User’s Guide
Prerequisites to install and use SupportAssist
The following are the requirements to enable SupportAssist installation and usage:
- Operating system:
- Microsoft Windows 10 version 1809 or later (64-bit)
- Microsoft Windows 11
- Software
- .NET Desktop Runtime version 6.0.x for Intel x64 or Qualcomm ARM64. See
Microsoft .NET 6.0.
NOTE:.NET Desktop Runtime version 7.0.x is not supported.
- .NET Desktop Runtime version 6.0.x for Intel x64 or Qualcomm ARM64. See
Microsoft .NET 6.0.
- Hardware:
- Installed memory—2 GB for Windows 10, and 4 GB for Windows 11
- Hard drive free space—1 GB
- Web browser—latest version of Google Chrome or Microsoft Edge
- Network—active Internet connection
- Ports:
- 5700—to open the SupportAssist user interface.
- 9012—to communicate with the SupportAssist service.
- 8883, 8884, 8885, or 8886—to communicate with the Dell support website.
- 28283—to pair your Dell PC to any other PC for data migration.
- 28100–28700—to migrate your data to your Dell PC from any other PC.
- Endpoints—the PC must be able to connect to the following destinations:
- https://saservices.dell.com
- https://apidp.dell.com
- https://apigtwb2cnp.us.dell.com
- https://cs-is.dell.com
- https://www.dell.com
- https://dl.dell.com
- http://content.dellsupportcenter.com
Proporcione valoraciones (1-5 estrellas).
Proporcione valoraciones (1-5 estrellas).
Proporcione valoraciones (1-5 estrellas).
Seleccione si el artículo le ha resultado útil o no.
Los comentarios no pueden contener caracteres especiales: <>()\