- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
Onboarding to TechDirect
TechDirect is an online portal that enables you to configure SupportAssist, download a customized SupportAssist package, and manage SupportAssist alerts that are generated by the PC fleet of your customer.
To manage the PC fleet of your customer in TechDirect using SupportAssist for Business PCs, you must first onboard to TechDirect.
This section provides information about how you and your customer can onboard to TechDirect. It also provides information about how your customer can approve your request to manage their PC fleet.
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