- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
Edit an existing customer relationship
You can edit the account type and duration, based on your preference.
Steps
- From the TechDirect dashboard, go to .
- In the
Access admin tools card, click
OPEN.
The Manage relationships page is displayed.
- Locate the relationship that you want to edit, click
, and click
Edit.
NOTE:You can only edit the relationships that are in the Awaiting Approval status. - From the
Account type list, select one of the following options:
- Deploy & manage—to configure, download, and deploy SupportAssist, and manage the PC fleet of your customer.
- Deploy only—to only download and deploy SupportAssist on the PC fleet of your customer.
- From the Account duration list, select the number of years during which you want to deploy or deploy and manage the PC fleet.
- Click Update.
Results
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