SupportAssist for Business PCs Deployment Guide for Partners

To deploy SupportAssist on newer PCs or on PCs not running SupportAssist, use one of the following methods:

• Use a previously generated SupportAssist package created by other administrators using the Deployment Package Manager and deploy SupportAssist on the PCs. These PCs are added to the existing site as per the configurations in the SupportAssist package.
• Create a new site and then configure and deploy SupportAssist using the newly downloaded SupportAssist package. These PCs are added to the newly created site. To create a new site, sign in to TechDirect as another Connect and manage administrator who has never downloaded SupportAssist, and then configure and download SupportAssist.