- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Configure and connect SupportAssist downloaded from TechDirect
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Configure and connect SupportAssist installed through other Dell sources
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- Version and validity
- SupportAssist version and deployment product code
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
Activate the Connect and manage service
To use SupportAssist in TechDirect, your must activate the Connect and manage service.
Steps
- Sign in to TechDirect.
- Go to .
- In the Connect and manage card, click Activate.
Results
Next steps
- Create a new customer relationship.
- Optional: Add technicians.
- Optional: You can enable single sign-on for Connect and manage users in TechDirect. For information about enabling single sign-on, see How to Set Up Single Sign-On (available only in English).
Proporcione calificaciones (1 a 5 estrellas).
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