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SupportAssist for Home PCs User’s Guide

PDF

Schedule updates, scans, and optimizations

Prerequisites

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About this task

By default, SupportAssist scans your PC to detect hardware issues, driver updates, and the required PC optimizations. The default frequency of the scans depends on your PC service plan.

If a critical driver update, hardware issue, or a virus or malware is detected during the scan, a notification is displayed. The type of notification depends on the operating system that is installed on your PC. If your PC has an active ProSupport Plus or Premium Support Plus service plan, SupportAssist automatically optimizes your PC after the scan. You can select the preferred time, frequency, and day when you want SupportAssist to scan your PC.

Steps

  1. Open SupportAssist and click Settings.
  2. In the Scans and optimizations card, click Open.
  3. To set your PC to automatically check for software updates, ensure that the Check for software updates option is selected and perform the following steps:
    1. Select the frequency for SupportAssist to check the updates.
    2. To set your PC to automatically install the software updates, enable the Automatically install software updates option.
      NOTE:This option is available only for certain PCs.
  4. To set your PC to automatically scan the PC hardware for issues, ensure that the Scan hardware for issues option is selected and select the frequency for SupportAssist to scan the PC.
  5. To set your PC to automatically test the system performance, ensure that the Test system performance option is selected and perform the following steps:
    1. Select the frequency for SupportAssist to test the PC.
    2. To set your PC to automatically boost the PC performance, optimize the network, and remove viruses and malware, enable the Automatically boost performance, optimize network settings, and remove viruses and malware option.
      NOTE:This option is available only for certain PCs.

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