- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Set up and connect with SupportAssist (TechDirect)
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Set up and connect with SupportAssist (Dell Image Assist or Dell Ready Image)
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- SupportAssist version and validity
- Central Resource Manager version and validity
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide for Partners
General
Configure the following preferences for your PC fleet:
- Auto update SupportAssist—allows SupportAssist to automatically update to a later version.
- Include software information in collected data—allows Dell to collect information about installed applications, drivers, and operating system updates from your PCs.
- Include identification information—allows Dell to collect the identification information of a PC.
- Include smart PC update recommendations—allows
SupportAssist to identify the right updates for your PC.
NOTE: Smart PC recommendations are applicable only if you choose to update your PC using Dell recommended updates.
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