Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

XPS 13 9315 / XPS 9315 Service Manual

System diagnostic lights

When blinking in different patterns, the LED on the Caps Lock button indicates the respective issues that your computer is encountering.

Caps Lock button LED

The following table lists the status of your computer based on the Caps Lock button LED.
Table 1. Caps Lock button LEDCaps Lock button LED
Caps Lock button LED Status of computer

Solid white

  • The power adapter is connected, and the battery is fully charged.
  • The power adapter is connected, and the battery has more than five percent charge.

Amber

The computer is running on battery, and the battery has less than five percent charge.

Off

The computer is in sleep state, hibernation, or turned off.

Table 2. LED codesLED light codes for component issues/failure in the product.
Diagnostic light codes Problem description
2,1 Processor failure
2,2 System board: BIOS or ROM (Read-Only Memory) failure
2,3 No memory or RAM (Random-Access Memory) detected
2,4 Memory or RAM (Random-Access Memory) failure
2,5 Invalid memory installed
2,6 System-board or chipset error
2,7 Display failure
2,8 Display power failure
3,2 PCI, video card/chip failure
3,3 Recovery image not found
3,4 Recovery image found but invalid
3,5 Power-rail failure
3,6 System BIOS Flash incomplete
3,7 Management Engine (ME) error

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\