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Dell Wyse ThinOS Version 9.1.3129, 9.1.3112, 9.1.2101, and 9.1.1131 Operating System Release Notes

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Citrix multiple virtual channels

Citrix Workspace App 2012 has a virtual channels count limitation. The current Zoom Meetings Optimization plug-in uses four virtual channels. To use Zoom Optimizations together with Microsoft Teams or any other Cisco optimizations, you must disable other virtual channels. For example, if you are not using Imprivata SSO you can choose to disable the Imprivata virtual channel. Similarly, if you do not use Skype for Business, you can choose to disable the RTME for Skype for Business virtual channel.

NOTE:Configuring Session Settings > Citrix Session Settings > Keyboard Layout Mode to use Dynamic Sync uses an additional virtual channel.

You can configure the virtual channels settings either using the Wyse Management Suite policy or Admin Policy Tool. To configure the virtual channel settings, do the following:

  1. Open the Admin Policy Tool on the ThinOS client or go to ThinOS 9.x policy settings on Wyse Management Suite.
  2. On the Advanced tab, expand Session Settings, and click Citrix Session Settings.
  3. In the UC Virtual Channel Settings section, enable or disable one or more Unified Communications (UC) virtual channels.
  4. In the Other Citrix Virtual Channels Settings section, enable or disable other Citrix virtual channels such as USB Redirection and Imprivata.

The following combinations are the Unified Communication (UC) optimizations and their default virtual channel settings that are tested for ThinOS 9.1:

Table 1. Unified Communication optimizations and their default virtual channel settingsUnified Communication optimizations and their default virtual channel settings
Virtual Channel categories Settings Default status Combination 1 Combination 2 Combination 3 Combination 4 Combination 5 Combination 6 Combination 7
UC Virtual Channel Settings Microsoft Teams Optimization Enabled Enabled Disabled Disabled Enabled Disabled Enabled Disabled
RTME for Skype for Business Enabled Enabled Disabled Disabled Disabled Disabled Disabled Enabled
Zoom Meetings Optimization Disabled Disabled Disabled Enabled Enabled Disabled Disabled Disabled
JVDI for Cisco Jabber Disabled Disabled Disabled Disabled Disabled Enabled Disabled Disabled
Cisco Webex Meetings for VDI Plugin Disabled Disabled Enabled Disabled Disabled Disabled Disabled Disabled
Cisco Webex Teams for VDI Plugin Disabled Disabled Enabled Disabled Disabled Disabled Disabled Disabled
Other Citrix Virtual Channels Settings USB redirection Enabled Enabled Enabled Disabled Disabled Enabled Enabled Enabled
Imprivata Enabled Enabled Enabled Enabled Disabled Enabled Enabled Enabled

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