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Dell ThinOS 2402 and 2405 Administrator’s Guide

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Download the ThinOS firmware, BIOS, and application packages

About this task

This section describes the steps to download the ThinOS firmware, BIOS, and application packages from the Dell support site.

Steps

  1. Go to Support | Dell.
  2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword field, type the model number of your device.
  3. Select the product from the search results to load the product page.
  4. On the product support page, click Drivers & downloads.
  5. Select the operating system as ThinOS <version>.
  6. Locate the ThinOS image entry and download the image.
    Table 1. ThinOS 2405 imageThinOS 2405 image
    Scenario ThinOS image title
    Upgrade your ThinOS 9.1.3129 or later versions to 2405 (9.5.2109) ThinOS 9.1.3129 or later to ThinOS 2405 (9.5.2109) Image file for Dell Wyse 5070, 5470 and 5470 All-in-One Thin Clients, Dell OptiPlex 3000 Thin Client, Dell Latitude 3420, 3440, 5440 and 5450, Dell OptiPlex 5400 All-in-One, Dell OptiPlex All-in-One 7410, and Dell OptiPlex All-in-One 7420
    Ubuntu to ThinOS 2405 conversion image ThinOS 2405 Ubuntu conversion image for Dell Latitude 3420, 3440, 5440, and 5450, Dell OptiPlex 5400 All-in-One, Dell OptiPlex All-in-One 7410, and Dell OptiPlex All-in-One 7420
  7. If you want to use ThinOS packages, locate a package and download the package to your device.
    NOTE:For a given ThinOS release, you can install only the supported packages that are mentioned in the corresponding ThinOS Release Notes available at Support | Dell.
    Table 2. ThinOS packagesThinOS packages
    ThinOS packages ThinOS image title
    Citrix_Workspace_App ThinOS YYMM <version> Citrix package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    VMware_Horizon ThinOS YYMM <version> VMware Horizon package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    VMware_Horizon_Client SDK (The package cannot be installed with VMware_Horizon simultaneously) ThinOS YYMM <version> VMware Horizon package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Teradici_PCoIP ThinOS YYMM <version> Teradici PCoIP package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Microsoft_AVD ThinOS YYMM <version> Microsoft AVD package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Imprivata_PIE ThinOS YYMM <version> Imprivata package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Zoom_Universal ThinOS YYMM <version> Zoom Universal package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Jabra ThinOS YYMM <version> Jabra headsets package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    EPOS_Connect ThinOS YYMM <version> EPOS Connect package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Cisco_WebEx_VDI ThinOS YYMM <version> Cisco Webex VDI package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Cisco_WebEx_Meetings_VDI ThinOS YYMM <version> Cisco Webex Meetings package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Cisco_Jabber ThinOS YYMM <version> Cisco Jabber package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    HID_Fingerprint_Reader ThinOS YYMM <version> HID Fingerprint Reader package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Identity_Automation_QwickAccess ThinOS YYMM <version> Identity Automation QwickAccess package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    ControlUp_VDI_Agent ThinOS YYMM <version> ControlUp VDI Agent package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    RingCentral_App_VMware_Plugin ThinOS YYMM <version> RingCentral App VMware Plugin package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Common_Printing ThinOS YYMM <version> Common printing package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Liquidware_Stratusphere_UX_Connector_ID_Agent ThinOS YYMM <version> Liquidware package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Amazon_WorkSpaces_Client ThinOS YYMM <version> Amazon WorkSpaces Client package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    Lakeside_Virtual_Agent ThinOS YYMM <version> Lakeside Virtual Agent package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    ThinOS_Telemetry_Dashboard ThinOS YYMM <version> ThinOS Telemetry Dashboard package <version> for Dell Wyse 3040, 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    eG_VM_Agent ThinOS YYMM <version> eG VM Agent package <version> for Dell Wyse 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    UXM_Endpoint_Agent ThinOS YYMM <version> UXM Endpoint Agent package <version> for Dell Wyse 5070, 5470 and 5470 All-in-One Thin Clients, OptiPlex 3000 Thin Client, OptiPlex 5400 All-in-One, Latitude 3420, Latitude 3440, Latitude 5440, Latitude 5450, OptiPlex All-in-One 7410, and OptiPlex All-in-One 7420
    NOTE:After you upgrade the client, install the Citrix Workspace app package first, and then reinstall the Citrix-related application packages such as Cisco WebEx Meeting or HID.
  8. If you want to install the latest BIOS package, locate the package entry—ThinOS <version> BIOS package <version>—for your thin client model and click the download icon.
    NOTE:For more information about BIOS installation, see BIOS Installation.

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