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Dell Wyse 3040 Thin Client User Guide

Diagnostic power LED codes

Table 1. Diagnostic power LED codesDiagnostic power LED codes

Power LED light status

Possible cause

Troubleshooting steps

At first power apply: No LED light up briefly

Both power LED and activity LED come up briefly and then turn off.

  • Check AC power, call your utility company.
  • Check that AC power cord is plugged-in.
  • Check that DC plug is plugged into the unit.

At first power apply: Both LEDs stay ON

Both power LED and activity LED come up briefly and then turn off.

  • Logic board defect
  • BIOS malfunctioning
  • Abnormal power source

Push power button the LED does not turn

  • Power LED should come up in steady Blue.
  • Activity LED should turn on in steady Amber.
  • Logic board defect
  • Power button defect
  • Mechanical assembly misaligned; causes miss actuation.

LED comes up normally but no display

BIOS screen is displayed after few seconds.

  • Incompatible monitor

  • Defect logic board

  • Malfunction dongle (if used)

  • Defect cable or connector

Distorted display

Should have normal viewable display.

  • Incompatible monitor

  • Incompatible dongle (if used)

  • Not supported display mode

  • Bad connection on display output

  • Logic board defect


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