Solid white — Power adapter is connected and the battery has more than 5 percent charge.
Amber — Computer is running on battery and the battery has less than 5 percent charge.
Off
Power adapter is connected, and the battery is fully charged.
Computer is running on battery, and the battery has more than 5 percent charge.
Computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 1. LED codesLED light codes for component issues/failure in the product.
Diagnostic light codes
Problem description
Recommended solutions
1,1
TPM Detection Failure
Replace System Board
1,2
Unrecoverable SPI Flash Failure
Replace System Board
1,3
Short in hinge cable tripped OCP1
Check if the display cable (EDP) is seated properly or pinched at the hinges. If problem persists, replace either display cable (EDP) or display assembly (LCD)
1,4
Short in hinge cable tripped OCP2
Check if the display cable (EDP) is seated properly or pinched at the hinges. If problem persists, replace either display cable (EDP) or display assembly (LCD)
1, 5
EC unable to program i-Fuse
Replace System Board
1, 6
Generic catch-all for ungraceful EC code flow errors
Disconnect all power source (AC, battery, coin cell) and drain flea power by pressing & holding down power button
2,1
Processor failure
Run the Intel CPU diagnostics tools. If problem persists, replace the system board.
2,2
System board: BIOS or ROM (Read-Only Memory) failure
Flash latest BIOS version. If problem persists, replace the system board.
2,3
No memory or RAM (Random-Access Memory) detected
Confirm that the memory module is installed properly. If problem persists, replace the memory module.
2,4
Memory or RAM (Random-Access Memory) failure
Reset and swap memory modules amongst the slots. If problem persists, replace the memory module.
2,5
Invalid memory installed
Reset and swap memory modules among the slots. If problem persists, replace the memory module.
2,6
System-board or chipset error
Flash latest BIOS version. If problem persists, replace the system board.
2,7
Display failure
Flash latest BIOS version. If problem persists, replace the system board.
2,8
LCD power rail failure.
Replace the system board.
3,1
Coin-cell battery failure
Reset the CMOS battery connection. If problem persists, replace the RTC battery.
3,2
PCI, video card/chip failure
Replace the system board.
3,3
Recovery image not found
Flash latest BIOS version. If problem persists, replace the system board.
3,4
Recovery image found but invalid
Flash latest BIOS version. If problem persists, replace the system board.
3,5
Power-rail failure
EC ran into power sequencing failure. If problem persists, replace the system board.
3,6
System BIOS Flash incomplete
Flash corruption detected by SBIOS. If problem persists, replace the system board.
3,7
Timeout waiting on ME to reply to HECI message
Replace the system board
Camera status indicator: Indicates whether the camera is in use.
Solid white — Camera is in use.
Off — Camera is not in use.
Caps Lock status indicator: Indicates whether Caps Lock is enabled or disabled.
Solid white — Caps Lock enabled.
Off—Caps Lock disabled.
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