Dell Trusted Device Installation and Administrator Guide v5.5

Troubleshooting

Check the following if the Event Repository instance is not properly communicating to the host computer.

• Ensure that your network connection is active.
• Ensure the Docker container is running by using following command: docker container ps. If the container is running, the following details display:
  • Container ID
  • Image
  • Command
  • Created
  • Status
  • Ports
  • Names
• Ensure that the Event Repository container is properly configured against the appsettings.json file. See Configure the appsettings.json file for more information.
• Open a browser on the Event Repository host and enter

  http://<Event Repository hostname or IP address>:<Docker host listening port>/health

  If the host computer can properly communicate to the Event Repository instance over the specified port, a Healthy status displays in the browser.
  NOTE: Ensure you use HTTP in this health check as HTTPS will not resolve.