SupportAssist for Business PCs Administrator Guide

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Download a catalog

You must be signed in to TechDirect as a Connect and manage administrator or Connect and manage technician.
The catalogs that you want to download must be in the Test or Production states.

From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Update catalogs.
The Update catalogs page is displayed.
Expand the catalog that you want to download, click , and then select Create Download.
To download a catalog, the catalog must be in the Download Ready status.
The status of the catalog changes from Creating Download to Download Ready.
Click and select Download.
The Download catalog window is displayed.
Note the checksum value and click Download catalog.

The selected catalog is downloaded on your PC.

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