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SupportAssist for Business PCs Administrator Guide

PDF

Delete an external solution connection

Prerequisites

  • You must be signed in to TechDirect as a Connect and manage administrator.
  • Ensure that the ServiceNow instance solution that you want to delete is not associated with any alert rule on the Alerts page.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Settings > External solutions.
    The External solutions page is displayed.
  2. Locate the row where the details of the connection that you want to delete is listed, click actions icon, and click Delete.
  3. Click Ok.

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