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SupportAssist for Business PCs Administrator Guide

Set inventory identifiers

Inventory identifier is a unique device identifier used by your company to identify the assets associated with your company.

Prerequisites

You must be signed in to TechDirect as a Connect and manage administrator.

Steps

  1. From the TechDirect dashboard, go to Connect and manage > Manage PC fleet > Connect and manage PCs > Manage > Settings > Inventory identifiers.
    The Inventory identifiers page is displayed.
  2. Select one of the following options:
    • Asset tag—asset tag of the PC that helps to easily track and inventory the PC.
    • Hostname—unique hostname of the asset.
    NOTE:Service Tag is a default identifier. Service Tag is a unique five-to-seven digit alphanumeric code which is found on a white bar-coded label affixed on your Dell PC or peripheral.
  3. Click Save.

Results

Along with the Service Tag, the PC details associated with the selected identifier are displayed on multiple applicable pages, for example, Inventory page.

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