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SupportAssist for Business PCs Administrator Guide

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Managing catalogs for PCs connected to Dell

If your PCs are connected to Dell, SupportAssist is installed on the PC fleet, and the PCs have an active ProSupport Plus or ProSupport Flex for Client service plan, you can create, edit, manage, and remotely deploy the catalogs in Connect and manage.

The PC updates can be managed using custom catalogs or by using Dell recommendations. See Set PC update source.

NOTE:Driver scans are supported, and PC users can perform driver scans on their PCs only if:
  • You have allowed the PC users to open and run SupportAssist on their PCs.
  • You have deployed the catalog remotely through TechDirect. See Deploy a catalog remotely.
  • The PCs have an active ProSupport Plus or ProSupport Flex for Client service plan.

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