Dell SupportAssist OS Recovery Support Matrix
Supported Alienware systems
| Model | Form factor | Additional features | ||
|---|---|---|---|---|
| Availability of SupportAssist OS Recovery on the hard drive | Supports reset and update feature | Support for BIOSConnect | ||
| Alienware 13 R2 | Laptop | Yes | No | Not supported |
| Alienware 13 R3 | Laptop | Yes | Yes | Not supported |
| Alienware 15 | Laptop | Yes | No | Not supported |
| Alienware 15 R2 | Laptop | Yes | No | Not supported |
| Alienware 15 R3 | Laptop | Yes | Yes | Not supported |
| Alienware 15 R4 | Laptop | Yes | Yes | Not supported |
| Alienware 17 | Laptop | Yes | No | Not supported |
| Alienware 17 R2 | Laptop | Yes | No | Not supported |
| Alienware 17 R3 | Laptop | Yes | No | Not supported |
| Alienware 17 R4 | Laptop | Yes | Yes | Not supported |
| Alienware 17 R5 | Laptop | Yes | Yes | Not supported |
| Alienware M15 | Laptop | Yes | Yes | Not supported |
| Alienware M15 R2 | Laptop | Yes | Yes | Not supported |
| Alienware M15 R3 | Laptop | Yes | Yes | Not supported |
| Alienware M15 R4 | Laptop | Yes | Yes | Not supported |
| Alienware M15 R7 | Laptop | Yes | Yes | Embedded |
| Alienware M15 Ryzen Edition R8 | Laptop | Yes | Yes | Not supported |
| Alienware M16 R1 | Laptop | Yes | Yes | Embedded |
| Alienware M16 R1 AMD | Laptop | Yes | Yes | Not supported |
| Alienware M17 | Laptop | Yes | Yes | Not supported |
| Alienware M17 R2 | Laptop | Yes | Yes | Not supported |
| Alienware M17 R3 | Laptop | Yes | Yes | Not supported |
| Alienware M17 R4 | Laptop | Yes | Yes | Not supported |
| Alienware M17 R5 | Laptop | Yes | Yes | Not supported |
| Alienware M18 R1 | Laptop | Yes | Yes | Embedded |
| Alienware M18 R1 AMD | Laptop | Yes | Yes | Not supported |
| Alienware x14 | Laptop | Yes | Yes | Embedded |
| Alienware m16 R1 AMD | Laptop | Yes | Yes | Embedded |
| Alienware x15 R1 | Laptop | Yes | Yes | Hybrid |
| Alienware x15 R2 | Laptop | Yes | Yes | Embedded |
| Alienware x16 R1 | Laptop | Yes | Yes | Embedded |
| Alienware x17 R1 | Laptop | Yes | Yes | Hybrid |
| Alienware x17 R2 | Laptop | Yes | Yes | Embedded |
| Alienware Area 51M | Laptop | Yes | Yes | Not supported |
| Alienware Area 51M R2 | Laptop | Yes | Yes | Not supported |
| Alienware Area 51 R3 | Desktop | Yes | No | Not supported |
| Alienware Area 51 R5 | Desktop | Yes | Yes | Not supported |
| Alienware Area 51 R6 | Desktop | Yes | Yes | Not supported |
| Alienware Area 51 R7 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R5 | Desktop | Yes | No | Not supported |
| Alienware Aurora R7 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R8 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R9 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R11 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R13 | Desktop | Yes | Yes | Embedded |
| Alienware Aurora Ryzen Edition | Desktop | Yes | Yes | Not supported |
| Alienware Aurora Ryzen Edition R14 | Desktop | Yes | Yes | Not supported |
| Alienware Aurora R16 | Desktop | Yes | Yes | Not supported |
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