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Unisphere and Unisphere Central 2020 R1 Administrator's Guide

Turn On SupportAssist

If SupportAssist is disabled to use the Storage Center Update Utility, it must be enabled.

Steps

  1. If you are connected to a Data Collector, select a Storage Center from the drop-down list in the left navigation pane of Unisphere Central.
  2. Click Summary iconSummary.
    The Summary view is displayed.
  3. Click Settings icon(Settings).
    The Storage Center Settings dialog box opens.
  4. Click the SupportAssist tab.
  5. Click Turn On.
    The Turn On SupportAssist wizard opens.
  6. Read the SupportAssist agreement, and click Next to accept the agreement.
  7. Review and update the contact information if necessary, and click Next.
  8. Review and update the on site address information if necessary, and click Next.
    A confirmation dialog box opens.
  9. Click Yes.
    The SupportAssist connection is validated.
  10. Click Finish.
  11. Click OK.
  12. (Optional) Apply the settings to other Storage Centers.

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