SCv2080 Storage System Owner’s Manual

Replacing a Hard Drive

Use this procedure to replace a failed hard drive.

1. Find the SCv2080 and drawer that contains the failed drive. To identify the drawer with the failed driver, look for a drawer fault LED.
   CAUTION Before opening a drawer, ensure that the Dell Storage Manager Client does not display a temperature warning. This issue must be corrected first to avoid potential drive failure and data loss.
2. Push and hold both drawer latches toward the center of the drawer and pull the drawer all the way out until it stops.

   

   1. Drawer latches (2 per drawer)
   2. Drawer (2 per chassis)

   CAUTION If the SCv2080 operates for too long (depending on altitude) with drive drawers open, the enclosure can overheat. Overheating can cause potential drive failure and data loss and could invalidate the warranty.
3. Using the lit LED, find the failed DDIC.
4. Press the release button to unlatch the DDIC.

   

5. Wait about 10 seconds for the drive to spin down.
6. Slide the DDIC up and out until it is free of the DDIC slot.
   NOTE Leave the drive in the carrier. The replacement drive is also in a carrier, and attempting to remove the carrier can cause the carrier to break.
7. Install the replacement DDIC.
   1. Hold the drive by the DDIC and slide it most of the way into the slot.
   2. Using both hands (thumbs and forefingers), apply downward pressure firmly and equally across the DDIC.

      

   3. While maintaining downward pressure, slide the top plate of the DDIC toward the back of the drawer until it clicks in place.

      

      NOTE It is possible for a drive to appear seated but not be fully locked into position, eventually causing it to dislodge itself. After installing a drive, check the release button in the center of the DDIC. If the drive is NOT fully locked into position, a yellow line will be visible underneath the arrow button. If the yellow line is visible, remove the drive and re-install it.

      CAUTION If the DDIC fails to latch, do not use it and request a replacement from Dell Technical Support. If a faulty DDIC unlatches within a closed drawer, it can make the drawer unable to be opened.
8. Close the drawer.
   1. Locate the two lock-release buttons situated midway along the runners on each side of the drawer.
   2. Press the lock-release buttons inward and use your body to push the drawer toward the chassis until the locks disengage.
   3. Place your hands on the front bezel and continue to push the drawer inward until the bezel is flush with the chassis and the front drawer locks engage.

      

      NOTE Keep fingers clear of the chassis as the drawer is closed.
9. In the Dell Storage Manager Client, make sure that the replacement hard drive is recognized and shown as up and running. If the Dell Storage Manager Client informs you that there are unassigned hard drives, see the Storage Manager Client Administrator's Guide for instructions on managing unassigned hard drives.
   NOTE Allow several seconds for the enclosure to recognize the hard drive and determine its status. When the hard drive is functioning properly, the indicator turns green in the Dell Storage Manager Client and the LED on the DDIC is off.