Troubleshooting Storage Controllers
To troubleshoot storage controllers:
Steps
- Check the status of the storage controller using Storage Manager Client.
- Check the position of the storage controllers. The lower
HSN should be on the left, and the higher HSN should be on the right.
- Check the pins and reseat the storage controller.
- Remove the storage controller.
- Verify that the pins on the storage system backplane and
the storage controller are not bent.
- Reinstall the storage controller.
- Determine the status of the storage controller link
status indicators. If the indicators are not green, check the cables.
- Shut down the storage controller.
- Reseat the cables on the storage controller.
- Restart the storage controller.
- Recheck the link status indicators. If the
link status indicators are not green, replace the cables.
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