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SCv2000 and SCv2020 Storage System Owner’s Manual

Troubleshooting Power Supply/Cooling Fan Modules

To troubleshoot power supply/cooling fan modules:

Steps

  1. Check the status of the power supply/cooling fan module using the Dell Storage Manager .
  2. Determine the status of the power supply/cooling fan module indicators.
    • If the power supply/cooling fan module fault indicator is lit, the power supply/cooling fan has failed.
    • If the AC power indicator is not lit, check the power cord and power source into which the power supply is plugged:
      • Connect another device to the power source and check whether the device works.
      • Connect the power cord to a different power source.
      • Replace the power cord.
  3. Reseat the power supply/cooling fan module by removing and reinstalling it.
    NOTE Allow several seconds for the storage system to recognize the power supply/cooling fan modules and determine its status.

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