Dell Solutions Enabler 10.1.0 Installation and Configuration Guide

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Preface

As part of an effort to improve its product lines, Dell Technologies periodically releases revisions of its software and hardware. Functions that are described in this document may not be supported by all versions of the software or hardware. The product release notes provide the most up-to-date information about product features.

Contact your Dell Technologies representative if a product does not function properly or does not function as described in this document.

NOTE:This document was accurate at publication time. New versions of this document might be released on Dell Technologies Online Support (https://www.dell.com/support/home). Check to ensure that you are using the latest version of this document.

Purpose

This document describes how to install and configure Dell Solutions Enabler software.

Special notice conventions used in this document

Dell Technologies uses the following conventions for special notices:

NOTE:A NOTE indicates important information that helps you make better use of your product.

CAUTION:A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING:A WARNING indicates a potential for property damage, personal injury, or death.

Typographical conventions

Dell Technologies uses the following type style conventions in this document:

Table 1. Typographical conventions used in this contentTypographical conventions used in this content
Font	Description
Bold	Used for names of interface elements Examples: Names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user selects or clicks)
Italic	Used for full titles of publications referenced in text
Monospace	Used for: System code System output, such as an error message or script Pathnames, filenames, prompts, and syntax Commands and options
`Monospace italic`	Used for variables
`Monospace bold`	Used for user input
[ ]	Square brackets enclose optional values.
\|	A vertical bar indicates alternate selections. The bar means "or".
{ }	Braces enclose content that the user must specify, such as x or y or z.
...	Ellipses indicate nonessential information that is omitted from the example.

Where to get help

Dell support, product, and licensing information can be obtained as follows:

Product information

Dell Technologies technical support, documentation, release notes, software updates, or information about Dell Technologies products can be obtained at https://www.dell.com/support/home (registration required) or https://www.dell.com/en-us/dt/documentation/vmax-all-flash-family.htm.

Technical support

To open a service request through the Dell Technologies Online Support (https://www.dell.com/support/home) site, you must have a valid support agreement. Contact your Dell Technologies sales representative for details about obtaining a valid support agreement or to answer any questions about your account.

Technical support

Dell Technologies offers various support options.

Support by Product: Dell Technologies offers consolidated, product-specific information through the Dell Technologies Online Support site.
The Support by Product web pages: https://www.dell.com/support/home, select Product Support. These pages offer quick links to Documentation, White Papers, Advisories (such as frequently used Knowledgebase articles) and Downloads. They also offer dynamic content such as presentations, discussion, relevant Customer Support Forum entries, and a link to Dell Technologies Live Chat.
Dell Technologies Live Chat: Open a Chat or instant message session with a Dell Technologies Support Engineer.

e-Licensing support

To activate your entitlements and obtain your license files, go to the Service Center on Dell Technologies Online Support (https://www.dell.com/support/home). Follow the directions on your License Authorization Code (LAC) letter that is emailed to you.

Expected functionality may be unavailable because it is not licensed. For help with missing or incorrect entitlements after activation, contact your Dell Technologies Account Representative or Authorized Reseller.
For help with any errors applying license files through Solutions Enabler, contact the Dell Technologies Customer Support Center.
Contact the Dell Technologies worldwide Licensing team if you are missing the LAC letter or require further instructions on activating your licenses through the Online Support site.
- licensing@dell.com
- North America, Latin America, APJK, Australia, New Zealand: SVC4EMC (800-782-4362) and follow the voice prompts.
- EMEA: +353 (0) 21 4879862 and follow the voice prompts.

SolVe Online and SolVe Desktop

SolVe provides links to customer service documentation and procedures for common tasks. Go to https://solve.dell.com/solve/home, or download the SolVe Desktop tool from https://www.dell.com/support/home and search for SolVe Desktop. From SolVe Online or SolVe Desktop, load the PowerMax and VMAX procedure generator.

NOTE:Authenticate (authorize) the SolVe Desktop tool. After it is installed, familiarize yourself with the information under Help.