When an alert is generated,
secure connect gateway receives the alert data from the device through the listener services. The data is sent to the backend through the Managed File Transfer (MFT) service or FTPS. On the
Alert delivery settings page, you can configure the failover methods and listener services. You can also configure
secure connect gateway to send email notifications with the alert data when the alert data is sent to the backend.
Steps
Go to
Settings > Alert delivery settings.
To enable FTPS as a failover method to transfer the alert data, select the
Enable Failover FTPS check box in the
Failover Options section, test the connection, and then click
Apply.
NOTE:If
secure connect gateway appliance connects to the Internet through a proxy network, the failover through FTPS is not supported.
NOTE:By default, the
Enable File Transfer check box is selected to allow file transfers through MFT.
To receive email notifications, perform the following steps:
Ensure that SMTP settings are configured for the device.
Select the device model.
NOTE:If you select
DEFAULT, the settings are applied for all device models.
Select the required check box to receive the alert data and an email notification when the data is sent to the backend.
Click
Apply.
In the
Listening services section, enable or disable the required services, and click
OK.
By default all the listener services are enabled. The four available listener services are HTTPS, FTP, SNMP, and Redfish services.
NOTE:
Before you disable a service, ensure that none of your devices are using that service. You cannot disable a listening service that is used by a device.
If the SNMP and Redfish listening services are disabled, you cannot add servers and networking devices.
If you enable the SNMP or Redfish listening service after disabling both of them, the service enables in 30 seconds.
To disable file transfers between the device
secure connect gateway, and the backend, perform the following steps:
In the
Failover Options section, ensure that the
Enable Failover FTPS check box is not selected.
In the
Device check-in section, select the
Disable alert delivery to check-in regularly check box and click
OK.
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