By default,
secure connect gateway collects and sends device telemetry from the devices periodically, irrespective of their service contract. The device telemetry is collected based on the predefined day and time that is specified in the
Automated tasks page. It also collects telemetry automatically from a device when a service request is created for an issue with the device. You can also initiate a collection from one or more devices. See
Manually initiate a collection. The telemetry that is collected includes the following information:
Hardware and software inventory—installed devices, processors, memory, network devices, usage, and Service Tag
Software configuration for servers—operating system and installed applications
Configuration information—interfaces, VLAN, Data Center Bridging (DCB), spanning tree, and stacking
Identity information—system name, domain name, and IP address
Event data—Windows event logs, core dump, and debug logs
The following identity information is also collected as part of the telemetry:
Host name
IP address
Subnet mask
Default gateway
MAC address
DHCP server
DNS server
Processes
Environment variables
Registry
Logs
iSCSI data
Fibre Channel data—host World Wide Name (WWN) and port WWN
If required, you can configure the telemetry settings to exclude the collection of certain attributes from your devices. See
Configure telemetry settings.
Dell Technologies does not access or collect personal information, such as your personal files, web-browsing history, or cookies. Any personal attributes that is inadvertently collected or viewed is treated in accordance with the Dell Privacy Policy available for review at
Dell.com/privacy.
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