Ensure that the device model can be added from
secure connect gateway user interface. For information about the device models that can be added, see
Methods of adding devices.
Steps
Go to
Device management > Manage devices > Devices > Add device.
From the
Device type list, select
Data Protection.
Select the device model.
Enter the IP address and serial number of the device.
Select the device extension.
Click
Next.
Results
The device is discovered, and then the
Devices page is displayed with the device details.
NOTE:You cannot use other features in
secure connect gateway during the device discovery process.
NOTE:To enable remote support and remote actions capabilities for these models, configure the settings using Policy Manager or contact Dell technical support.
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