Dell PowerFlex 4.6.x Administration Guide

Collect PowerFlex Manager platform installer support data

Use the following procedures to collect the PowerFlex Manager platform installer support data.

1. On the PowerFlex Manager Platform (PFMP) installer host, execute the data collection utility, pfmp_support, as a user with superuser permissions, such as user root.
   The utility is available in the location where the installer was extracted, under the PFMP_Installer/scripts directory.

   NOTE:The PowerFlex management platform installer is a set of scripts and installer containers used to deploy the PowerFlex management platform and the PowerFlex Manager applications that run on the platform.

   In the following example, the PFMP installer was extracted under /tmp/PFMP2-4.0.0-161.

   # /tmp/PFMP2-4.0.0-161/PFMP_Installer/scripts/pfmp_support
   estimating required space
   cleaning up temporary directories
   collecting kubernetes data
   collecting shared kubernetes data
   collecting server data
   collecting general hardware data
   collecting network data
   collecting storage data
   preparing files for collection
   generating bundle
   cleaning up temporary directories
   bundle available at '/tmp/powerflex-pfmpsupport/pfmpSupport.tgz'

2. Provide the resulting support bundle file to PowerFlex Support.
   By default, bundle files are named /tmp/powerflex-pfmpsupport/pfmpSupport.tgz.