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Dell PowerFlex 4.5.x Administration Guide

Collecting debug information using get_info

The get_info script is a debug utility which allows a technician to collect debug information for customer support analysis.

Syntax

You can run the script once at a given time. If there is insufficient drive space then the script will not run.

get_info.sh [OPTIONS] 

Optional parameters:

-a, --all
Collect all data
-A, --analyse-diag-coll

Analyze diagnostic data collector (diag coll) data

-b[COMPONENTS], --collect-cores[=COMPONENTS]

Collect existing core dumps of the space-separated list of user-land components, COMPONENTS (default: all user-land components)

For example, -b'mdm sds' (no space between option name and COMPONENTS)

For example, --collect-cores='mdm sds' (separate option name and COMPONENTS with a single equal sign, "=")

-d OUT_DIR, --output-dir=OUT_DIR

Store collected bundle under directory OUT_DIR (default: <WORK_DIR>/scaleio-getinfo, see --work-dir for the value of <WORK_DIR>)

-f, --skip-mdm-login

Skip query of PowerFlex login credentials

The parameters -k NUM and --max-cores=NUM collects up to NUM core files from each component (default: all core files)

Implies --collect-cores -l, --light
Generate light bundle (not recommended)
--ldap-authentication
Log in to PowerFlex using LDAP-based authentication
-m NUM, --max-traces=NUM

Collect up to NUM PowerFlex trace file from each component (default: all files)

--management-system-ip=ADDRESS
Connect to SSO or management at ADDRESS for PowerFlex login (default: scli default)
--mdm-port=PORT

Connect to MDM using PORT for SCLI commands (default: scli default)

-n, --use-nonsecure-communication

Connect to the MDM in non-secure mode

-N, --skip-space-check
Skip free space verification
--overwrite-output-file

Overwrite output file if it already exists

-p PASSWORD, --password=PASSWORD
Use PASSWORD for PowerFlex login (default: scli default)
--p12-password=PASSWORD

Encrypt PowerFlex login PKCS#12 file using PASSWORD (default: scli default)

--p12-path=FILE

Store PowerFlex login PKCS#12 file as FILE (default: scli default)

-q, --quiet, --silent

Do not output messages to stdout

-r, --mdm-repository

Collect MDM repository files

-s, --skip-sdbg

Skip collection of SDBG output

-S, --pause-core-generation

Pause core generation of PowerFlex components during data collection

--tech

Include technician option in help message

-u USERNAME, --username=USERNAME

Use USERNAME for PowerFlex login (default: scli default)

-w WORK_DIR, --work-dir=WORK_DIR

Use directory WORK_DIR for temporary files (default: /tmp)

-x FILE, --output-file=FILE

Store collected bundle as FILE (default: getInfoDump). Appropriate file name suffix (.tgz, .zip) is added automatically

If FILE is '-', write bundle to standard output (implies --quiet)

-z, --zip

Use zip format for the collected bundle

-h, --help
Show this help message and exit

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