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Dell PowerFlex 4.5.x Administration Guide

Collect PowerFlex Manager platform installer support data

Use the following procedures to collect the PowerFlex Manager platform installer support data.

Steps

  1. On the PowerFlex Manager Platform (PFMP) installer host, execute the data collection utility, pfmp_support, as a user with superuser permissions, such as user root.
    The utility is available in the location where the installer was extracted, under the PFMP_Installer/scripts directory.
    In the following example, the PFMP installer was extracted under /tmp/PFMP2-4.0.0-161.
    # /tmp/PFMP2-4.0.0-161/PFMP_Installer/scripts/pfmp_support
    estimating required space
    cleaning up temporary directories
    collecting kubernetes data
    collecting shared kubernetes data
    collecting server data
    collecting general hardware data
    collecting network data
    collecting storage data
    preparing files for collection
    generating bundle
    cleaning up temporary directories
    bundle available at '/tmp/powerflex-pfmpsupport/pfmpSupport.tgz'
  2. Provide the resulting support bundle file to PowerFlex Support.
    By default, bundle files are named /tmp/powerflex-pfmpsupport/pfmpSupport.tgz.

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