Collecting debug information using get_info
The get_info script is a debug utility which allows a technician to collect debug information for customer support analysis.
Syntax
You can run the script once at a given time. If there is insufficient drive space then the script will not run.
get_info.sh [OPTIONS]
Optional parameters:
- -a, --all
- Collect all data
- -A, --analyse-diag-coll
-
Analyze diagnostic data collector (diag coll) data
- -b[COMPONENTS], --collect-cores[=COMPONENTS]
-
Collect existing core dumps of the space-separated list of user-land components, COMPONENTS (default: all user-land components)
For example,
-b'mdm sds' (no space between option name and COMPONENTS)
For example,
--collect-cores='mdm sds' (separate option name and COMPONENTS with a single equal sign, "=")
- -d OUT_DIR, --output-dir=OUT_DIR
-
Store collected bundle under directory OUT_DIR (default: <WORK_DIR>/scaleio-getinfo, see
--work-dir for the value of <WORK_DIR>)
- -f, --skip-mdm-login
-
Skip query of PowerFlex login credentials
The parameters
-k NUM and
--max-cores=NUM collects up to NUM core files from each component (default: all core files)
- Implies --collect-cores -l, --light
- Generate light bundle (not recommended)
- --ldap-authentication
- Log in to PowerFlex using LDAP-based authentication
- -m NUM, --max-traces=NUM
-
Collect up to NUM PowerFlex trace file from each component (default: all files)
- --management-system-ip=ADDRESS
- Connect to SSO or management at
ADDRESS for PowerFlex login (default: scli default)
- --mdm-port=PORT
-
Connect to MDM using PORT for SCLI commands (default: scli default)
- -n, --use-nonsecure-communication
-
Connect to the MDM in non-secure mode
- -N, --skip-space-check
- Skip free space verification
- --overwrite-output-file
-
Overwrite output file if it already exists
- -p PASSWORD, --password=PASSWORD
- Use PASSWORD for PowerFlex login (default: scli default)
- --p12-password=PASSWORD
-
Encrypt PowerFlex login PKCS#12 file using PASSWORD (default: scli default)
- --p12-path=FILE
-
Store PowerFlex login PKCS#12 file as FILE (default: scli default)
- -q, --quiet, --silent
-
Do not output messages to stdout
- -r, --mdm-repository
-
Collect MDM repository files
- -s, --skip-sdbg
-
Skip collection of SDBG output
- -S, --pause-core-generation
-
Pause core generation of PowerFlex components during data collection
- --tech
-
Include technician option in help message
- -u USERNAME, --username=USERNAME
-
Use USERNAME for PowerFlex login (default: scli default)
- -w WORK_DIR, --work-dir=WORK_DIR
-
Use directory
WORK_DIR for temporary files (default: /tmp)
- -x FILE, --output-file=FILE
-
Store collected bundle as FILE (default: getInfoDump). Appropriate file name suffix (.tgz, .zip) is added automatically
If FILE is '-', write bundle to standard output (implies --quiet)
- -z, --zip
-
Use zip format for the collected bundle
- -h, --help
- Show this help message and exit