Upgrade Dell PowerFlex to v3.6.x

Troubleshoot general iDRAC failures

When problems occur with iDRAC or Lifecycle Controller jobs, you can delete all jobs with a single iDRAC command. All of the completed jobs, plus any orphaned pending jobs, are deleted, and the data manager service on the iDRAC is restarted.

1. Clear the iDRAC job queue:

   racadm -r <dracIP> -u root -p <password> jobqueue delete -i JID_CLEARALL_FORCE

   Where:

   • <dracIP> is the iDRAC IP address

   • <password> is the password for the server

   NOTE:The default password is calvin for R630/R730xd nodes and Scaleio123 for R640/R740xd/R840 nodes.
2. Wait 120 seconds.
   The iDRAC is unable to process any other jobs during this time.
3. Reset the iDRAC

    racadm -r <dracIP> -u root -p <password> racreset

   The iDRAC becomes accessible on the network 3 to 5 minutes after the reset.