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Verify the status of the system hardware, storage controller, and disks - R640/R740xd servers

Verify the status of the system hardware, storage controller, and disks in a VxFlex Ready Node R640/R740xd server.

Prerequisites

Ensure that you know:

  • The IP address of the iDRAC port
  • The username and password for the iDRAC portal (default username and password are root and password)

Steps

  1. From a browser, go to http://<iDRAC_IP_address>.
  2. In the DELL Console Login window, enter the user name and password, and then click Login.
    The Dashboard displays the high-level status of all hardware devices in the System Health pane.

    In an ideal scenario, all hardware sensors are green.

  3. Navigate to Maintenance > System event log.
    The System Event Log pane is displayed with color-coded severity levels.
  4. Ensure that any power supply- and fan-related events in the event log are non-repetitive. Repetitive events may be due to the intermittent nature of faults, such as poor physical connections.
    For repetitive events, Dell recommends that you remove the relevant hardware module and replace it in its socket.
  5. In the navigation pane, select Storage > Overview > Controller.
    A table displays the controller-related information, with the controller type in the Name column. For example:
    PERC H740P Mini (Embedded)
    PERC H740P Adapter (PCI Slot 4)
  6. In the navigation pane, select Storage > Physical Disks.
    A table displays information regarding the physical disks, and an option to Blink/Unblink the selected disk.
  7. Verify that no disk is in failed state.
    If any of the disks is failed, refer to the relevant Disk Replace FRU.
  8. In the navigation pane, select System.
  9. In the Inventory pane, verify that the server drivers and firmware in the Firmware Inventory list match the required versions, as published in the VxFlex Ready Node Driver and Firmware Matrix. To access the Driver and Firmware Matrix, go to https://support.emc.com/products/42216.
    If the driver and firmware versions do not match the matrix, you must update them using the DTK - Hardware Update Bootable ISO.

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