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Dell PowerFlex v3.6.x Security Configuration Guide

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Issues with Lockbox after OS upgrade

After an OS upgrade, the Lockbox may not be present or may lose content.

Issue

After upgrading the Operating System, the System Stable Values (SSVs) that Lockbox uses to fingerprint the system it is part of might change. In other words, the Lockbox may not be present or may lose content after the OS upgrade.

Resolution

To update or reconfigure the Lockbox:

  1. Open Lockbox with the password that was used to create it.
  2. Reconfigure the Lockbox.
    NOTE: If the Lockbox is not present, re-create the Lockbox using the command: 
    /opt/emc/scaleio/gateway/bin/FOSGWTool.sh --set_ldap_properties --server_url ldap://<LDAP SERVER IP> --base_dn "<BASE_DN>" --group_name "<GROUP NAME>" --create_default_lockbox

    LDAPS users must use: ldaps://<LDAP SERVER IP>

    instead of ldap:// in the example above.

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