The logs can be managed and retrieved in various ways.
Log roll-over (REST):
In the configuration of the log’s behavior (logback.xml—see below), each log is defined to be no greater than 10 MB. Once it reaches this size, a new log file is created. Once the maximum (10) is reached, the oldest log is overwritten (roll-over). The log files are:
name_xxx.log, name_xxx.1.log.zip, … name_xxx.10.log.zip.
Configuration of an external Syslog server:
During
PowerFlex installation, you can use the
PowerFlex Installer web client to configure Syslog event reporting. You can also configure these features after installation, using the CLI.For more information, see "Viewing Events" in the
Monitor Dell PowerFlex.
Configuration of logging levels:
PowerFlex Gateway (REST)—The log can be configured by editing the file:
<gateway installation folder>\webapps\ROOT\WEB-INF\classes\logback.xml
PowerFlex Installer—The log can be configured by editing the file:
<gateway installation folder>\webapps\ROOT\WEB-INF\classes\logback.xml
vSphere Web Client logging
To enable debug logging for the vSphere Web Client service:
NOTE: Take a backup of the
serviceability.xml file before modifying it.
Stop the vSphere Web Client service.
Navigate to the configuration folder:
For vCenter Server 6.x—C:\ProgramData\VMware\vCenterServer\runtime\vsphere-client\server\configuration
For vCenter Server Virtual Appliance 6.x—/usr/lib/vmware-vsphere-client/server/configuration
Open the
serviceability.xml file using a text editor.
NOTE: Take a backup of the
serviceability.xml file before modifying it.
Edit the root level logging parameter by replacing the default INFO with DEBUG. For example, change the
serviceability.xml default configuration from:
Start the vSphere Web Client service. Additional logs will be written to the
C:\ProgramData\VMware\vSphere Web Client\Logs folder
SRS feature (Secure Remote Support)—SRS support enables secure, high-speed, 24x7, remote connection between
Dell and customer installations, including:
Remote monitoring
Remote diagnosis and repair
Daily sending of system events (rsyslog output), alerts, and
PowerFlex topology. For more information, see "Perform other SRS configuration activities" in the
Configure and Customize Dell PowerFlex.
Viewing events locally—Use the
showevents.py command, using filter switches to control the severity of alerts. For more information, see "Viewing Events" in the
Monitor Dell PowerFlex.
Configuration for external log management tools like envision—NA
Configuration of time synchronization with an external source (e.g. via NTP, Windows Time Service, etc.)—NA
Get Info—Get Info allows you to assemble a ZIP file of system logs for troubleshooting. You can run this function from a local node for its own logs, or by using the
PowerFlex Installer to assemble logs from all MDM and SDS nodes in the system. For more information, see "Retrieving logs for
PowerFlex components" in the
PowerFlex Log Collection Technical Notes.
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