Dell PowerFlex v3.6.x Log Collection Technical Notes

PDF

Retrieve vSphere PowerFlex plug-in logs

This topic describes how to retrieve the vSphere PowerFlex plug-in logs from ESXi-based servers in PowerFlex.

Prerequisites

Ensure that you have access to the following:

IP address of the vCenter where the PowerFlex plug-in is installed
Login credentials for the vCenter

About this task

NOTE: To re-enable SFTP access using winscp and retrieve the logs, refer to the steps defined in the following knowledge base article: https://kb.vmware.com/s/article/2107727

Steps

SSH or RDP to the vCenter server.

Retrieve all the files from the following folders, depending on the vCenter server’s operating system:

Operating System	vCenter 6.x log folders
Linux	/var/log/vmware/vsphere-client/logs /etc/vmware/vsphere-client/vc-packages/scaleio /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity /usr/lib/vmware-vsphere-client/server/configuration
Windows	C:\ProgramData\VMWare\vCenterServer\logs\vsphere-client\logs C:\Users\vspherewebclientsvc\AppData\Roaming\VMware\scaleio C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity C:\ProgramData\VMware\vCenterServer\runtime\vsphere-client\server\configuration