Troubleshooting procedure for
PowerFlex plug-in registration issues
To solve
PowerFlex plug-in registration issues, perform a complete removal and cleanup, and then reregister the
PowerFlex plug-in.
About this task
Completely clean your system of the
PowerFlex plug-in in order to solve registration issues.
Steps
-
Close the existing PowerCLI sessions and open a new one (as administrator).
-
Using the PowerCLI script, unregister the
PowerFlex plug-in.
-
Stop the vSphere web client service.
On Linux, for example:
service-control --stop vsphere-client
-
Delete the contents of the folder where the
PowerFlex plug-in is stored.
-
Delete the contents of the
PowerFlex plug-in's logs folder, or the folder itself.
On Linux, for example:
/etc/vmware/vsphere-client/vc-packages/scaleio
-
Clean the Virgo logs folder:
On Linux, for example:
/var/log/vmware/vsphere-client/logs
-
Start the vSphere web client service.
For example, on Linux:
service-control --start vsphere-client
-
Clear your web browser's cache/cookies (or use a different web browser).
-
Using the PS1 script in PowerCLI, register the
PowerFlex plug-in via PowerCLI remember
NOTE: Do not to press ENTER until you perform the log-in into your vSphere web client (that completes the registration).
-
Once you see the
PowerFlex plug-in's icon in the vSphere web client, you can press ENTER in the PowerCLI session.