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Dell Precision Rack 7910 Owner's Manual

Troubleshooting iDRAC Direct

For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals.

Steps

  1. Make sure your laptop is connected to the front USB Management Port, identified by USB icon with a USB Type A/A cable.
  2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only.
  3. If the laptop is running the Windows operating system, ensure the iDRAC Virtual USB NIC device driver is installed.
  4. If the driver is installed, ensure you are not connected to any network through WiFi or cabled ethernet as iDRAC Direct uses a non-routable address.

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