Solid white — Power adapter is connected and the battery has more than 5 percent charge.
Amber — Computer is running on battery and the battery has less than 5 percent charge.
Off
A power adapter is connected, and the battery is fully charged.
The computer is running on a battery, and the battery has more than 5 percent charge.
The computer is in sleep state, hibernation, or turned off.
The power and battery-status light blinks amber along with beep codes indicating failures.
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the system is turned off indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
Table 1. LED codesLED light codes for component issues or failure in the product.
Diagnostic light codes
Problem description
Recommended Solution
1,1
TPM Detection Failure
Replace System Board.
1,2
Unrecoverable SPI Flash Failure
Replace System Board.
2,1
CPU failure
Run the Intel CPU diagnostics tools. If the problem persists, replace the system board.
2,2
Motherboard covers BIOS corruption or ROM error
Flash latest BIOS version. If the problem persists, replace the system board.
2,3
No Memory/RAM detected
Confirm that the memory module is installed properly. If the problem persists, replace the memory module.
2,4
Memory/RAM Failure
Reset the memory module. If the problem persists, replace the memory module.
2,5
Invalid memory installed
Reset the memory module. If the problem persists, replace the memory module.
2,6
Motherboard/Chipset Error
Flash latest BIOS version. If the problem persists, replace the system board.
2,7
LCD failure - SBIOS message
Flash latest BIOS version. If the problem persists, replace the LCD module.
2,8
LCD failure - EC detection of power rail failure
Replace the system board.
3,1
CMOS battery failure
Reset the CMOS battery connection. If the problem persists, replace the RTC battery.
3,2
PCI of Video card/chip failure
Replace the system board.
3,3
BIOS Recovery Image not found
Flash latest BIOS version. If the problem persists, replace the system board.
3,4
Recovery Image found but invalid
Flash latest BIOS version. If the problem persists, replace the system board.
3,5
EC ran into power sequencing failure
Replace the system board.
3,6
Flash corruption detected by SBIOS
Replace the system board.
3,7
Timeout waiting on ME to reply to HECI message
Replace the system board.
Camera status indicator: Indicates whether the camera is in use.
Solid white — Camera is in use.
Off — Camera is not in use.
Caps Lock status indicator: Indicates whether the Caps Lock is enabled or disabled.
Solid white — Caps Lock enabled.
Off—Caps Lock disabled.
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