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Dell FluidFS NAS Solutions Administrator's Guide

Misconfigured AV Host Settings Result In Access Denied To CIFS files

Description

The Dell NAS cluster solution supports antivirus scans on a per CIFS share basis. When a file on a share is opened by a client application, the NAS cluster solution sends the file to an antivirus host to be scanned.

If no antivirus host is available, access to the file and to the whole share, is inhibited.

Cause

Since the antivirus hosts are not available on the NAS cluster solution, files cannot be opened on an antivirus enabled CIFS share.

Workaround

Ensure that the problem appears only on antivirus enabled shares, while clients accessing other shares do not experience such problems.

Check the status of the antivirus hosts and the network path between the NAS cluster solution and the antivirus hosts.


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