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Dell PowerVault ME5 Series Storage System CLI Reference Guide

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support-assist

This basetype is used by show support-assist

Table 1. support-assist propertiessupport assist command
Name Type Description
license-state string Specifies whether a license has been input:
  • Not Yet Accepted
  • Accepted
license-state-numeric uint32 Numeric equivalents for license-state values.
  • 0: Not Yet Accepted
  • 1: Accepted
support-assist-state string The current state of SupportAssist:
  • Disabled
  • Running
support-assist-state-numeric uint32 Numeric equivalents for support-assist-state values:
  • 0: Disabled
  • 1: Running
  • 2: Paused
support-assist-operation-mode string The SupportAssist operation mode.
  • Normal: The service is operating normally.
  • Maintenance: Maintenance mode is automatically enabled during maintenance activities such as a firmware update or a user-initiated controller restart. In addition, a user can put the system into maintenance mode manually to notify SupportAssist not to create support tickets during planned system downtime.
  • Update: This mode is enabled automatically during firmware updates.
support-assist-operation-mode-numeric uint32 Numeric equivalents for support-assist-operation-mode values.
  • 0: Maintenance
  • 1: Normal
  • 2: Update
auto-case string Specifies the auto-case creation status:
  • Disabled
  • Enabled
auto-case-numeric uint32 Numeric equivalents for auto-case values.
  • 0: Disabled
  • 1: Enabled
apex-aiops-observability string Specifies the auto-case creation status:
  • Disabled
  • Enabled
apex-aiops-observability-numeric uint32 Numeric equivalents for apex-aiops-observability values.
  • 0: Disabled
  • 1: Enabled
connection-preference string Indicates the user-specified connection preference:
  • Direct: The system connects directly to the SupportAsisst server.
  • Gateway: Connections are made through a user-defined gateway.
connection-preference-numeric uint32 Numeric equivalents for connection-preference values.
  • 0: Direct
  • 1: Gateway
gateway-endpoints Embedded; see gateway-endpoints .
proxy-information Embedded; see proxy-information.

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