Dell PowerVault ME5 Series Storage System CLI Reference Guide

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check support-assist-connection


Description	Performs a connectivity test to the SupportAssist server based on the selected connection mode. NOTE: This command performs a connectivity test only, which attempts to determine if a connection could be made with the given parameters. You can run this command even if SupportAssist is currently disabled.
Minimum role	standard
Syntax	check support-assist-connection mode direct\|gateway [proxy true\|false] [uri <URL>]
Parameters	mode direct\|gateway direct: Performs connectivity tests to Dell support servers. gateway: Performs connectivity tests to all the user-configured gateway servers. proxy true\|false Optional. Determines whether the connectivity test is performed via a configured proxy server. true: Performs connectivity test via the proxy server. false: No proxy is used. uri <URL> Optional. The URL of a specific endpoint for which to check connectivity.
Output	Connection State Connected: For direct mode, indicates the connectivity test to at least one Dell support server succeeded. For gateway mode, indicates the connectivity test to at least one gateway server succeeded. Not Connected: For direct mode, indicates that none of the connectivity tests to Dell support servers succeeded. For gateway mode, indicates that none of the connectivity tests to the gateway servers succeeded. NOTE: This value indicates the result of the connectivity test based on the mode you specify. The mode is not related to your preferred connection method, which you set with the set support-assist-connection command. Use the show support-assist command and check the Connection Preference value to verify which connection mode preference is set. Endpoint The following properties are displayed once for each endpoint in the response. Mode: direct or gateway. Endpoint: The URL for which the connection is verified. Status: success, fail, or disabled. HTTP Status: The HTTP response code (e.g., 200 for success, 400 for failure). Message: The message that corresponds with the HTTP Status (e.g., OK for 200). Status Detail: Provides additional information about the status. The following values are possible: Success Disabled Failed TimedOut ConnectionError SSLError Proxy Type: Indicates the authentication with proxy. The following values are possible: httpAnonymous: Proxy is used but proxy username is null or empty. httpUsernameOnly: Proxy is used, proxy username is set, but proxy password is null or empty. httpUsernamePassword: Proxy is used, and the proxy username and password are set. invalidProxyConfig: Proxy is used, but the proxy URI is invalid, null, or empty. none: Proxy is not used. ProxyError
Examples	Return connectivity test results for direct connectivity to Dell support servers. # check support-assist-connection mode direct Return connectivity test results for connectivity to a specified gateway URI without using a proxy. # check support-assist-connection mode gateway uri https://<address> proxy false
Basetypes	endpoints-status support-assist-conn status
See also	check support-assist-updates send support-assist-logs set support-assist set support-assist-authentication set support-assist-connection set support-assist-contact set support-assist-proxy show support-assist show support-assist-contact show support-assist-telemetry-status